How can I return my parcel?

To ensure a smooth return, please note the following: 1. place the goods in their original packaging in the parcel. 2. enclose the enclosed returns slip, complete it in full and seal the parcel securely. 3. hand in the parcel at the nearest post office. The return costs shall be borne by the customer.

I don't know what the sizes and fits of the different brands and manufacturers are like. How do I find the right size?

The sizes for clothing & co. are given in EU sizes. For boots, size charts are also available to download with each boot so that you can find the right size. If you still need help or cannot find the size charts, please contact our customer service team by email at verkaufsteam@schockemoehle.net or by phone on 05492 5577-0, where you will receive all the information you need.

Can I test an article?

Yes, we also offer various items such as bits & bridles for you to test free of charge! The best way to do this is to contact our customer service team directly by email at verkaufsteam@schockemoehle.net or by phone on 05492-5577-0.

My desired article is sold out.

We are sorry if your desired item is sold out. Depending on the season, items will be available again as quickly as possible at regular intervals. You can also contact our customer service directly and place an order in advance for an item that is currently sold out!

Busse

Hold On Strap BU rolled

Busse

€6.00

Available, delivery time: 1-3 business days

Colour: darkbrown

Size: 35

Quantity

piece

Save up to 10% with our bonus system

30 years of equestrian expertise
Fast shipping
Unique support

Product number: 101-00096.2

Composition:	+
Saison:	All Season
Sattelzubehör Material:	Leder glatt

The payment is uncomplicated in our store! You can find detailed info about payment and shipping here. We offer the following payment methods:

Ships Worldwide
FREE SHIPPING WITHIN GERMANY FROM 89€

Once your order is placed, you will receive a confirmation email letting you know that our fulfillment team has received your order. Once your order is fulfilled, you will receive an email notification with your tracking information. Shipping fees are non-refundable in the case of returns. We ship with: DHL, DHL Express, UPS

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Frequently asked questions

When ordering from our online store, you should receive an initial automatic order confirmation by email within 30 minutes of placing your order. As soon as your order is processed, you will also receive a verified order confirmation. On working days, you should receive this within 24 hours. If you do not receive the order confirmation or the order confirmation, you can contact us at any time by email at verkaufsteam@schockemoehle.net or by phone on 05492 5577-0.

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