Payment & Shipping

The accounts department is open Monday to Friday from 8am to 12pm and can be reached on 05492-55770. You are welcome to leave us a message on the answering machine at any time or send us your request by e-mail to info@schockemoehle.net.

Shipping conditions

The goods are delivered to the countries listed below.

Shipping costs are generally inclusive of VAT.

Domestic deliveries (Germany):

We charge a flat-rate shipping fee of €4.90 per order.

From an order value of € 69.00, we deliver standard shipments within Germany free of charge.

Deliveries abroad:

We calculate the shipping costs abroad as follows:

Egypt	69,90 €	Morocco	69,90 €
Albania	39,90 €	Macedonia	39,90 €
Algeria	69,90 €	Mexico	89,90 €
Andorra	15,90 €	Monaco	9,90 €
Australia	89,90 €	Montenegro	39,90 €
Bahrain	89,90 €	Namibia	89,90 €
Belgium	9,90 €	Netherlands	9,90 €
Bosnia- Herzegovina	39,90 €	Norway	15,90 €
Bulgaria	15,90 €	Austria	9,90 €
Chile	89,90 €	Poland	9,90 €
Denmark	9,90 €	Portugal	15,90 €
Estonia	15,90 €	Romania	15,90 €
Färoer	39,90 €	Russia	69,90 €
Finland	14,90 €	San Marino	15,90 €
France	9,90 €	Saudi Arabia	89,90 €
Georgia	69,90 €	Sweden	15,90 €
Greece	15,90 €	Switzerland	9,90 €
Great Britain	15,90 €	Serbia	39,90 €
Ireland	15,90 €	Singapore	89,90 €
Iceland	39,90 €	Slovenia	15,90 €
Israel	69,90 €	Slovakia	15,90 €
Italy	15,90 €	Spain	15,90 €
Japan	89,90 €	South Korea	89,90 €
Canada	89,90 €	Thailand	89,90 €
Croatia	15,90 €	Czech Republic	9,90 €
Kuwait	89,90 €	Tunisia	69,90 €
Lebanon	69,90 €	Turkey	69,90 €
Libya	69,90 €	Ukraine	39,90 €
Lichtenstein	9,90 €	Hungary	15,90 €
Lithuania	15,90 €	USA	89,90 €
Luxenborg	9,90 €	Uni. Arab Emirates	89,90 €
Malta	39,90 €	Cyprus	39,90 €

Delivery times

If no other period is specified in the respective offer, the goods will be delivered in Germany within 1 - 3 days, for deliveries abroad within 5 - 7 days after conclusion of the contract (in the case of agreed advance payment after the time of your payment instruction). Please note that there is no delivery on Sundays and public holidays.

If you have ordered items with different delivery times, we will send the goods in a single shipment, unless we have agreed otherwise with you. In this case, the delivery time is determined by the item with the longest delivery time that you have ordered.

If you collect the goods yourself, we will inform you by e-mail when the goods are ready and when you can collect them. In this case, no shipping costs will be charged.

Terms of payment

For domestic deliveries (Germany) you have the following payment options: