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FAQ

Order process & Products

→ How can I change or cancel my order?
In order to change or cancel your order, please contact our customer service as quickly as possible via phone at +49 5492 5577-0 or via mail to verkaufsteam@schockemoehle.net. That way we can work on your inquiry or cancel the order before it is shipped.

→ How can I purchase a gift card for Reitsport Schockemöhle online?
You can easily add a gift card to your shopping basket here or call us at +5492-55 77 0 or email us to verkauf@schockemoehle.net.

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Functional

Functional cookies are absolutely necessary for the functionality of the webshop. These cookies assign a unique random ID to your browser to ensure your unhindered shopping experience across multiple page views.

Session:
The session cookie stores your shopping data across multiple page views and is therefore essential for your personal shopping experience.
Wish list:
The cookie enables a wish list to be made available to the user across sessions. This means that the wish list remains available across several browser sessions.
Device assignment:
The device allocation helps the shop to ensure the best possible display for the currently active display size.
CSRF token:
The CSRF token cookie contributes to your security. It strengthens the protection of forms against unwanted hacking attacks.
Login token:
The login token is used to recognise users across sessions. The cookie does not contain any personal data, but enables personalisation across multiple browser sessions.
Cache exception:
The cache exception cookie allows users to read individual content independently of the cache memory.
Cookies active check:
The cookie is used by the website to find out whether cookies are allowed by the site user's browser.
Cookie settings:
The cookie is used to store the site user's cookie settings over multiple browser sessions.
Stripe:
The cookie is used by Google AdSense to promote advertising efficiency on the website.
CSRF-Token
Cookie-Einstellungen
PayPal-Zahlungen
Session
Herkunftsinformationen:
Das Cookie speichert die Herkunftsseite und die zuerst besuchte Seite des Benutzers für eine weitere Verwendung.
Acris
Marketing

Marketing cookies are used to target advertisements on the website individually over multiple page views and browser sessions.

Google Conversion Tracking:
Das Google Conversion Tracking Cookie wird genutzt um Conversions auf der Webseite effektiv zu erfassen. Diese Informationen werden vom Seitenbetreiber genutzt um Google AdWords Kampagnen gezielt einzusetzen.
Google AdSense:
Das Cookie wird von Google AdSense für Förderung der Werbungseffizienz auf der Webseite verwendet.
Tracking

Tracking cookies help the shop operator to collect and evaluate information about the behaviour of users on their website.

Google Analytics:
Google Analytics wird zur der Datenverkehranalyse der Webseite eingesetzt. Dabei können Statistiken über Webseitenaktivitäten erstellt und ausgelesen werden.
Google Tag Manager:
The cookie is used for payment processing via PayPal Plus.
Partnerprogramm
Bing Ads:
Das Bing Ads Tracking Cookie wird verwendet um Informationen über die Aktivität von Besuchern auf der Website zu erstellen und für Werbeanzeigen zu nutzen.
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