Cookie preferences
This website uses cookies, which are necessary for the technical operation of the website and are always set. Other cookies, which increase the comfort when using this website, are used for direct advertising or to facilitate interaction with other websites and social networks, are only set with your consent.

payment & dispatch

The following conditions apply:

The accounting department is staffed Monday to Friday from 8-12 and can be reached at 05492-55770. You are welcome to leave us a message on the answering machine at any time or send us your enquiry by e-mail to info@schockemoehle.net.

Shipping conditions
The goods will be delivered to the countries listed below.

Shipping costs (including statutory value added tax)

Domestic deliveries (Germany):
We charge shipping costs at a flat rate of € 4.90 per order.
From an order value of € 49.00, we deliver standard shipments within Germany free of shipping costs.

We only send vouchers by e-mail. Therefore, there are no shipping costs for vouchers.

Deliveries abroad:
We charge a flat rate for shipping abroad as follows: Translated with
Egypt: 69,90€
Albania: 39,90€
Algeria: 69,90€
Andorra: 15,90€
Australia: 89,90€
Bahrain: 89,90€
Belgium: 9,90€
Bosnia-Herzegovina: 39,90€
Bulgaria: 15,90€
Chile: 89,90€
Denmark: 9,90€
Estonia: 15,90€
Faeroe Islands: 39,90€
Finland: 14,90€
France: 9,90€
Georgia: 69,90€
Greece: 15,90€
Great Britain: 15,90€
Ireland: 15,90€
Iceland: 39,90€
Israel: 69,90€
Italy: 15,90€
Japan: 89,90€
Canada: 89,90€
Kyrgyzstan: 89,90€
Croatia: 15,90€
Kuwait: 89,90€
Lebanon: 69,90€
Libya: 69,90€
Lichtenstein: 9,90€
Lithuania: 15,90€
Luxembourg: 9,90€
Malta: 15,90€
Morocco: 69,90€
Macedonia: 39,90€
Mexico: 89,90€
Monaco: 9,90€
Montenegro: 39,90€
Namibia: 89,90€
Netherlands: 9,90€
Norway: 15,90€
Austria 9,90€
Poland: 9,90€
Portugal: 15,90€
Romania: 15,90€
San Marino: 15,90€
Saudi Arabia: 89,90€
Sweden: 15,90€
Switzerland: 9,90€
Serbia: 39,90€
Singapore: 89,90€
Slovenia: 15,90€
Slovakia: 15,90€
Spain: 15,90€
South Korea: 89,90€
Thailand: 89,90€
Czech Republic: 9,90€
Tunisia: 69,90€
Turkey: 69,90€
Ukraine: 39,90€
Hungary: 15,90€
USA: 89,90€
United Arab Emirates: 89,90€
Cyprus: 39,90€

customers from and deliveries to Switzerland

Delivery to Switzerland:
For deliveries to Switzerland, we recommend that you use the service of MeinEinkauf.ch. You can find all the information at MeinEinkauf.ch. All customs formalities and delivery to your door will then be taken care by MeinEinkauf.ch for a small fee. You will receive your goods quickly, duty paid and at a low price.

For customers from Switzerland:
For deliveries to Switzerland, we recommend that you use the service of MeinEinkauf.ch. All customs formalities and the delivery to your door will then be taken care by MeinEinkauf.ch for a small fee. To do this, it is best to register with MeinEinkauf.ch before you register.


Delivery times
Unless otherwise stated in the respective offer, the goods will be delivered within 3 - 5 days in Germany (Germany) and within 5 - 7 days for deliveries abroad after conclusion of the contract (in the case of agreed advance payment, after the time of your payment instruction). Please note that there is no delivery on Sundays and public holidays. If you have ordered items with different delivery times, we will send the goods in one shipment, unless we have made different arrangements with you. In this case, the delivery time is determined by the item with the longest delivery time that you have ordered. If you collect the goods yourself, we will inform you by e-mail when the goods are ready for collection. In this case, no shipping costs will be charged.

Terms of payment

For domestic deliveries (Germany) you have the following payment options:
  • Cash payment at pick-up
  • Payment in advance by bank transfer (please note that the delivery time may be extended by 2-3 working days in the case of payment in advance)
  • Payment by cash on delivery
  • Payment by credit card
  • Payment by PayPal
  • Payment by instalment (via ratenkauf by easyCredit)
  • Payment by invoice

For deliveries abroad you have the following payment options:
  • Payment in advance by bank transfer
  • Payment by credit card
  • Payment by PayPal

Further details on payment

Payment by invoice is possible under the following condition:
up to max. 300€

The invoice amount must be settled within 10 days when paying by invoice.

Payment by instalment with easycredit is possible from a shopping basket of 200€ up to a maximum of 5000€.

When paying by credit card, your credit card account will be debited upon conclusion of the contract.

Our bank details:
Volksbank Lohne-Mühlen
IBAN: DE57 2806 2560 0003 0708 02
BIC: GENODEF1LON
bank account: 30 70 800
BANK ACCOUNT NUMBER: 280 625 60
If you have any questions, please find our contact details in the imprint.

Exclusive
E-Mail Newsletter

Sign up now: Secure advantages!
  • all news directly through WhatsApp
  • 10€ signup coupon*
  • latest discounts and promotions

*From 49€ purchase value.
By clicking on the button I agree that my personal data (e.g. email address) will be processed for communication regarding the preparation and execution of any orders using the respective chat channel. More info here.
Contact
The fields marked with * are required.
Functional

Functional cookies are absolutely necessary for the functionality of the webshop. These cookies assign a unique random ID to your browser to ensure your unhindered shopping experience across multiple page views.

Session:
The session cookie stores your shopping data across multiple page views and is therefore essential for your personal shopping experience.
Wish list:
The cookie enables a wish list to be made available to the user across sessions. This means that the wish list remains available across several browser sessions.
Device assignment:
The device allocation helps the shop to ensure the best possible display for the currently active display size.
CSRF token:
The CSRF token cookie contributes to your security. It strengthens the protection of forms against unwanted hacking attacks.
Login token:
The login token is used to recognise users across sessions. The cookie does not contain any personal data, but enables personalisation across multiple browser sessions.
Cache exception:
The cache exception cookie allows users to read individual content independently of the cache memory.
Cookies active check:
The cookie is used by the website to find out whether cookies are allowed by the site user's browser.
Cookie settings:
The cookie is used to store the site user's cookie settings over multiple browser sessions.
Stripe:
The cookie is used by Google AdSense to promote advertising efficiency on the website.
CSRF token:
The CSRF token cookie contributes to your security. It strengthens the protection of forms against unwanted hacking attacks.
Cookie settings:
The cookie is used to store the site user's cookie settings over multiple browser sessions.
PayPal payments:
The cookie is necessary to enable a secure transaction via PayPal.
Session:
The session cookie stores your shopping data across multiple page views and is therefore essential for your personal shopping experience.
Origin information:
The cookie saves the user's page of origin and the first page visited for further use.
Acris:
Stores which cookies have already been accepted by the user for the first time.
External services:
External services
Marketing

Marketing cookies are used to target advertisements on the website individually over multiple page views and browser sessions.

Google Conversion Tracking:
The Google Conversion Tracking Cookie is used to effectively record conversions on the website. This information is used by the site operator to target Google AdWords campaigns.
Facebook Pixel:
The cookie is used by Facebook to display personalised advertising offers based on user behaviour to users of websites that integrate Facebook services.
Tracking

Tracking cookies help the shop operator to collect and evaluate information about the behaviour of users on their website.

Google Analytics:
Google Analytics is used to analyse the website's traffic. Statistics about website activities can be created and read out.
Google Tag Manager:
Cookie to control advanced script and event handling.
Bing Ads:
The Bing Ads tracking cookie is used to create information about visitors' activity on the website and to use it for advertisements.
Push Notifications | Analytics (Signalize/etracker):
The cookie is used to promote advertising efficiency on the website.
Adcell Tracking
Personalisation

These cookies are used to collect and process information about the use of the website by users in order to subsequently personalise advertising and/or content in other contexts.

Criteo Retargeting:
The cookie is used to enable personalized ads on third-party websites based on pages and products viewed.
Service

Service cookies are used to provide the user with additional offers (e.g. live chats) on the website. Information obtained via these service cookies may also be processed for page analysis.

Zendesk:
Zendesk provides a live chat for site users. The cookie ensures that the application functions across multiple page views.
External media

Content from video platforms and social media platforms is blocked by default. If cookies from external media are accepted, access to this content no longer requires manual consent.

YouTube:
YouTube allows content published on youtube.com to be embedded directly into websites. The cookies are used to collect visited websites and detailed statistics on user behaviour. This data can be linked to the data of users registered on youtube.com and google.com.
Mailjet newsletter:
Newsletter registration via Mailjet https://www.mailjet.com/
This website uses cookies to ensure you get the best experience on our website. More information
Imprint
YouTube blocked because of cookie settings

If you download the blocked content, your privacy settings will be adjusted. Content from this service will not be blocked in the future. You have the right to revoke or change your decision at any time.

Open cookie settings
External content blocked due to cookie settings

If you download the blocked content, your privacy settings will be adjusted. Content from this service will not be blocked in the future. You have the right to revoke or change your decision at any time.

Open cookie settings